Privacy Policy
Our Privacy Policy was updated and became effective on January 1th, 2024.
Starting from the effective date, you may refer to this Privacy Policy for details on how we manage your personal information that you disclose during your use of our Besteam APP (the "App"), in addition to the privacy polices that we develop for specific products or services. Please take some time to familiarize yourself with our privacy practices. If you have any questions, please let us know by contacting us at privacy@newwatt.com.cn (or privacy@newwatt.com.cn if you are a European Union user under the GDPR or a Russian user under the Russian Federal Law on Personal Data or applicable laws).
Our Commitments to You
Privacy Policy explains how New Watt (Fujian) High-Tech Co., Ltd. and its affiliates ("New Watt", "we", "us", or "our") collect, use, disclose, process, and protect the information you provide to us when using the App. If we ask you for certain information to verify your identity when you use New Wattproducts and services, we will use such information in strict accordance with this Privacy Policy and/or our User Agreement.
This Privacy Policy has been designed with you in mind, and it is important that you have a full understanding of our personal information collection and usage practices and feel assured that you have ultimate control over your personal information provided to New Watt.
In this Privacy Policy, "personal information" means any information that can be used alone or in combination with other information about an individual to which New Watt has access to identify that individual. Such personal information includes, but is not limited to, information about you and your device that you upload.
By using the App, you agree and acknowledge that you have read and accept all of the terms of this Privacy Policy, including any changes that we may make from time to time. To comply with applicable laws, including local data protection legislation (such as the GDPR and the Russian Federal Law on Personal Data), we will specifically seek your prior explicit consent to the processing (such as automated decision-making) of special categories of personal information. Furthermore, we are committed to protecting the privacy, confidentiality, and security of your personal information in accordance with applicable laws, and we are equally committed to ensuring that all of our employees and agents comply with these obligations.
Our ultimate goal is to provide the best experience for all users. If you have any questions about the data processing practices described in this Privacy Policy, you can contact us by email at privacy@newwatt.com.cn (or privacy@newwatt.com.cn if you are a European Union user under the GDPR or a Russian user under the Russian Federal Law on Personal Data or applicable laws) so that we can process your special requests. We are happy to deal with your questions directly.
What Information We Collect and How We Use It
Types of information collected
To provide you with our services, we will ask you for your personal information that is necessary for the provision of these services. If you do not provide your personal information, we may be unable to provide you with our products or services.
To help you a have a better understanding of this Privacy Policy, some common terms used in this Privacy Policy are defined as follows:
Mobile device: Any device where the App runs, such as a mobile phone or a tablet.
evice: Any smart device that can access the IoT platform through the App, such as a Besteam steam car washer.
We will only collect information that is necessary for specific, explicit, and legitimate purposes and will not further process it for any other purposes. We may collect the following types of information (which may or may not be personal information):
How This Personal Information Will Be Used
We collect your personal information to provide you with our products and/or services and ensure that we comply with applicable laws. You hereby agree that we may process your personal information and disclose your personal information to our affiliates and third-party service providers (as defined below) for the purposes stated in this Privacy Policy.
We may use your personal information for the following purposes:
More details on how we use your information, possibly including your personal information, are provided below:
With Whom We Share Your Information
We will not sell any personal information to third parties.
We may sometimes disclose your personal information to third parties (as defined below) to provide the products or services that you have requested.
Disclosure may be made to Third-Party Service Providers and affiliates listed in this section below. In each case described in this section, you can be assured that New Watt will share your personal information only with your authorization. Your authorization granted to New Watt also applies to sub-processors which process your personal information. You acknowledge that when New Watt shares your personal information with a Third-Party Service Provider under any circumstance described below, New Watt will contractually specify the practices and obligations of such third party in accordance with applicable local data protection laws. New Watt will contractually ensure compliance by Third-Party Service Providers with the privacy standards that apply to them in your jurisdiction.
Sharing information with our affiliates and Third-Party Service Providers
To ensure smooth business operations and provide you with the full range of product and service features, we may disclose your personal information to our affiliates (including those that help us manufacture or sell products or provide after-sales services) or third-party service providers in collaboration with us (including providers of mail or delivery services, telecoms companies, or providers of data center, data storage facility, technical support, customer support or IoT services). Such Third-Party Service Providers may process your personal information on behalf of New Watt or for one or more of the purposes described above. If you no longer wish us to share your personal information, please email us at privacy@newwatt.com.cn (or at privacy@newwatt.com.cn if you are a European Union user under the GDPR or a Russian user under the Russian Federal Law on Personal Data or applicable laws) to request the deletion of your account, or please withdraw your consent to our information sharing activity. (Refer to the following for details on how to withdraw consent.)
Information not requiring your consent
For the avoidance of doubt, New Watt will collect, use, or disclose your personal information without your consent only to the extent it is explicitly allowed under local data protection laws.
Safeguards
New Watt's security measures
We are committed to ensuring that your personal information is secure. To prevent any unauthorized access, disclosure, or other similar risks, we have put in place reasonable physical, electronic, and managerial procedures to secure the information we collect from your mobile device or the New Watt website. We will use all reasonable efforts to safeguard your personal information.
All of your personal information will be stored on a secure server and protected in a controlled facility. We classify your data based on importance and sensitivity, and ensure that your personal information is provided with the highest level of security. We ensure that our employees and third-party service providers who access this information to help provide you with our products and services are bound by strict contractual confidentiality obligations, and that if they fail to perform these obligations, they will be disciplined or terminated. Moreover, we have implemented access controls specifically for cloud-based data storage. All in all, we will regularly review our information collection, storage, and processing practices, including physical security measures, to prevent any unauthorized access or use.
We will take all practicable steps to safeguard your personal information. However, you should be aware that the use of the internet is not entirely secure. Therefore, we cannot guarantee the security or integrity of any personal information which is transferred via the internet.
We will promptly notify the competent regulatory authority of any leakage of personal information, and in some special circumstances, we will notify the data subject of any data leakage in order to comply with applicable laws, including local data protection regulations.
What you can do
Retention Policy
Your personal information will be retained for as long as necessary to fulfill the purpose for which it was collected, or as required or permitted by applicable laws. As soon as it is reasonable to assume that any personal information is no longer necessary for the purpose for which it was collected, we will no longer retain that personal information, or will eliminate the means by which it can be associated with the specific individual. New Watt will continue to retain any data which will be further processed solely for achieving purposes in the public interest, scientific or historical research purposes, or statistical purposes, even if the further processing of such data has nothing to do with the purpose for which it was collected.
Accessing other features on your mobile device
Our App may access certain features on your mobile device, such as the Wi-Fi network status. This information is used to allow the App to run properly on your mobile device and allow you to interact with it. You can withdraw your authorization at any time by closing the App on your mobile device or by contacting us at privacy@newwatt.com.cn (or privacy@newwatt.com.cn if you are a European Union user under the GDPR or a Russian user under the Russian Federal Law on Personal Data or applicable laws).
Your rights to control your information
New Watt recognizes that privacy concerns differ from person to person. Therefore, we have provided some examples to show how you can restrict the collection, use, disclosure, or processing of your personal information and control your privacy settings.
Deleting information
You can delete all of your personal information from the App in the following way:
You can delete your cached personal information from the App by selecting "Clear Cache" in the App.
If you wish to delete your personal information stored on our server, you can log in to the APP, enter the "Profile" section, click the business card on the upper part to enter “Personal Data” interface, and click "Delete Account" on the interface;
If you have previously agreed to us using your personal information for the above mentioned purposes, you may change your mind at any time by writing or emailing us at privacy@newwatt.com.cn (if you are a European Union user under General Data Protection Regulations or a Russian user under the Russian Federal Law on Personal Data and relevant laws, please send an e-mail to privacy@newwatt.com.cn).
Accessing, updating, or correcting your personal information
Withdrawing your consent
Transferring Your Personal Information Outside of Your Jurisdiction
If we need to transfer your personal information outside of your jurisdiction, either to an affiliate or a Third-Party Service Provider, we will do so in accordance with applicable laws. In particular, we will ensure that all transfers comply with the requirements imposed by applicable local data protection laws by putting in place appropriate safeguards.
New Watt uses its own facilities and the facilities of cloud service providers worldwide to process and back up your personal information. Currently, New Watt itself has set up, or has appointed cloud service providers to set up, data centers in China, Germany, Russia, and the United States. The jurisdictions in which these global facilities are located may or may not provide data protection laws that are similar to those in your jurisdiction. We may transfer and store your personal information overseas after we have obtained your prior explicit consent and your thorough understanding of the risks associated with a lack of applicable laws and appropriate safeguards. However, this will not change any of our commitments to protecting your personal information in accordance with this Privacy Policy. If you are a European Union user under the GDPR, your personal information will be stored on the server in Germany. If you are a Russian user under the Russian Federal Law on Personal Data or applicable laws, your personal information will be stored on the server in Russia.
Miscellaneous
Minors
Order of precedence
If you have agreed to any applicable User Agreement which is inconsistent with this Privacy Policy, this Privacy Policy shall prevail.
Updates to this Privacy Policy
We will regularly review this Privacy Policy and may update it to reflect any changes to our information practices. We will notify you of any material changes to this Privacy Policy via your mobile device so that you understand what information we collect and how we use it. Such changes to this Privacy Policy shall apply as of the effective date set out in the notice. We encourage you to regularly view this page to keep updated on our privacy practices. Your continued use of the App will be deemed as your acceptance of the updated Privacy Policy. We will once again seek your consent before we collect more personal information from you or if we wish to use or disclose your personal information for any additional purposes.
Do I Have to Agree to Any Third-Party Terms and Conditions?
Our Privacy Policy does not apply to products or services offered by any third party. The App may contain third-party products and services, as well as links to third-party websites. When you use such products or services, the corresponding third party may collect your information. For this reason, we strongly recommend that you read the third party's privacy policy, just as you have taken time to read ours. We are not responsible for the use of your personal information collected from you by any third party, nor do we have control over such use. Our Privacy Policy does not apply to other websites to which our services are linked.
Our Systematic Approach to Managing Your Personal Information under the GDPR
If you are a European Union user under the GDPR, we will adopt a systematic approach to protecting your personal information and will make full use of our personnel, management processes, and information systems to apply a risk management mechanism. According to the GDPR, New Watt will set up a Data Protection Officer (DPO) responsible for the data protection work, who can be contacted by email at dpo@newwatt.com.cn. NewWatt will also implement relevant data management processes, such as data protection impact assessment.
Contact Us
If you have any comments or questions about this Privacy Policy, or if you have any questions regarding New Watt's collection, use, or disclosure of your personal information, please contact us at the following address and reference our Privacy Policy:
New Watt (Fujian) High-Tech Co., Ltd.
No. 5, Industry Avenue, Industrial Zone, Liancheng, Longyan City, Fujian Province, P.R. China